The right fit for your business and your customers

You care about your customers. It’s just good business sense.
We care about our customers too (that’s you by the way) and like us, we know you want to build and keep great customer relationships.
It’s that good business sense that underpins IssueCentre, the UK’s leading helpdesk software. Already working with some of the UK’s top businesses IssueCentre is the adaptable, brand-able helpdesk package that will transform the way you resolve customer issues, helping you control tickets and ensuring you provide great service.
This is customer support the way it should be. The way you want it, and that’s why the service we give you, our customer, is always available, fully supported and constantly updated.
IssueCentre is a professional helpdesk solution designed to work not just with your business but for your business. Scroll on and learn more.

Adaptable, flexible and affordable
- that’s IssueCentre.

With ten years of successful business behind us it is no surprise that some of the UK’s biggest companies use our helpdesk software to manage their customer service issues. You might be surprised however to learn that our software is also used by some of the UK’s smallest companies, and we’re just as proud of that too. Whether you’re a large company or a small business the customer service solution you choose has to be the right one. Let our clients tell you why IssueCentre works for them and why it will work for you.

Off The Shelf Redefined

We’ll do whatever it takes to make sure that IssueCentre is the right fit for you

An off the shelf product with bespoke service? We like to do things a little differently at IssueCentre.

Your business is unique, so we don’t expect you to adapt to fit our product. Our product will adapt to fit you. Whatever your requirements, IssueCentre can be tailored to meet them.

Contact Us to discuss how IssueCentre can become your ultimate helpdesk partner

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A key management toolkit for your business success

Loaded with innovative, productive features in an intuitively easy-to-use interface this is customer service software that really delivers.
Access analysis and reports in real-time, allowing you to make the instant decisions that transform workflows and drive the business efficiencies that make your service stand out to your customers.

Want the Cloud, not the fog?

This is our hosted option. Available in your browser this always on, instantly accessible software lets you handle your customer service issues via any channel, from anywhere. This is how you simplify business, increase productivity and uncover real cost benefits with just a simple monthly fee.

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Make it your Helpdesk

Take full control with our licensed option. Run IssueCentre on your own system, a one-off purchase coupled with attractive annual maintenance and upgrade packages adapted to your needs.

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Your Customer, their Brand

If your customer has an issue they want to know it’s being handled by you. That’s why we’ve made IssueCentre adaptable, flexible and expandable. It takes minutes to transform your IssueCentre into your own branded customer-facing helpdesk with a fully customisable interface.

Juggling multiple brands and products? IssueCentre can handle as many as you can. Intuitive issue tracking and slick handling makes it easy to switch between and keep control of multiple issues across multiple brands.

Easy to use. Easy to manage. Fully supported. This is your helpdesk.

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Ring our bell and we’ll come running.

Your best customer service starts here, at your call. When you need great, responsive service you’ll deal directly with people who are both knowledgeable and qualified, people who care about resolving your issue as efficiently as possible, putting your business first, not ours.
We are committed to excellence in the service we provide to our customers. That’s why our friendly personnel, based here in the UK, are fully trained problem solvers.
Test them, they love it.

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