IssueCentre
Contact Support Contact Sales +44(0) 333 900 1123- DashboardGive your managers a better real-time view of your system
- Full AuditTracks every event, protecting you and your agents.
- Browser BasedNo software install required by agents or clients.
- SurveysSend your customers surveys and report on their opinions
- Highly CustomisableEasily tailor IssueCentre for your business.
- Future ProofProven technology and standards secures your investment.
- NotificationsAutomatically update your agents and customers
- TemplatesSpeed your agents data input with common problem and email templates
Documentation
IssueCentre comes with a comprehensive set of documentation to cover everything from creating a ticket to integrating a 3rd party application. Please feel free to download and view our IssueCentre Guides.
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User Guide This covers IssueCentre from the perspective of the agent.
The focus here is how to add tickets to the system and make use of the supporting functionality. |
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Administrators Guide How to manage your IssueCentre deployment. Covers adding new Agents, defining Notifications,
adding new Products, and many many more items. |
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WebServices API Guide If you have a need to automatically add tickets into IssueCentre
from an existing application then this is the manual for you. |
"Manage all your issue emails from one place"