Does your Help desk work on behalf of multiple, distinct company brands or organizations? For instance, maybe you’re like Jaguar Land Rover, two brands but one underlying company, infrastructure and services team. Or maybe you’re a help desk organization that provides outsourced services for companies and need to provide each customer with their own branded helpdesk software.

This is where IssueCentre’s unique, multiple brand capability comes to the fore, providing the management of multiple brands from within the same easy to use product.

Each brand can be individually configured to reflect the corporate colours, logo, products, customers etc and, where applicable, some configurations can be shared across brands to improve reporting and reduce management. Agents can also be limited to access just the brands they work on

Agents can subsequently easily switch directly between brands with the colours and logos updating dynamically to reinforce the brand they are currently working on.

Best of all it means you can get a high level view of activity across all the brands and then drill down into each brand for more analysis.

See how a Specialist 24x7 Technical Services company uses IssueCentre to support over 30 different customer brands.

IssueCentre brings all the benefits of using web based helpdesk software along with the advantages that IssueCentre is focussed on providing Easy, Powerful and Obvious ticket management tools. With all the tools you need to manage any number of tickets and customise exactly what and how its used IssueCentre can benefit organizations of all sizes.

IssueCentre is run on fully resilient servers in a professional data centre with all the security, network bandwidth and professional standards required to ensure IssueCentre maintains at least its 99.9% uptime level.

With 3 or 4 major upgrades happening each year, IssueCentre customers are loving the regular new features that help their businesses improve their efficiency and keep one step ahead.

Training Support Agents on how to use IssueCentre can typically take as little as an hour, so rolling out IssueCentre can really be that easy.

See how easy IssueCentre is today, sign up now for your totally free trial.