IssueCentre
Easy Powerful Obvious
itSMF London 2010
IssueCentre has been on the road at the itSMF conference in London for the last 2 days (8th, 9th November). The event proved
to be extremly worthwhile and we would like to say a big thank you to all who visited our stand.
As we explained at the show our Mantra is:
As we explained at the show our Mantra is:
- Easy - The ticketing system should not confuse the Agent.
- Powerful - Easy to use but with the tools to get the job done.
- Obvious - Talk to us and we think you will find why IssueCentre is the obvious choice.
"IssueCentre hits the road!"
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Timed Activity
Record actual time worked on a ticket. Benefits Resource Planning. -
Email Integration
Full email support for sending and receiving emails. -
Notifications
Automatically update your agents and customers. -
Security Built-in
Multi-level access control keeps information where it should be. -
Customer Service Portal
Self Service access for your customers. -
Power Search
Find information quickly and simply.