< Back to knowledgebase

How to use the Rich text editor

When adding events to tickets the editor allows basic formatting to be applied to the text.

The types of formatting that can be applied include the following:

> Font type / size

> Text colour / background colour

> Bold / Italic / Underline text styles

> Bullet points / numbered lists

In addition to the above there are also options for pasting data straight from Microsoft Word. This allows for more complex formatted text to go into the text editor, such as tables.

All of the above options are accessible via the menu ribbon directly above the text box.

In addition to the formatting options the editor also has spell checking options. The spell checker can be turned on via the menu ribbon described previously. If the spellchecker is enabled any words not found in the dictionary will be underlined with a red highlight. Right clicking on the word in question will show a list of alternative suggestions.