IssueCentre

Contact Support Contact Sales +44(0) 333 900 1123
Any Questions?    Email or call us on +44(0) 333 900 1123
  • Dashboard
    Give your managers a better real-time view of your system
  • Full Audit
    Tracks every event, protecting you and your agents.
  • Browser Based
    No software install required by agents or clients.
  • Surveys
    Send your customers surveys and report on their opinions
  • Highly Customisable
    Easily tailor IssueCentre for your business.
  • Future Proof
    Proven technology and standards secures your investment.
  • Notifications
    Automatically update your agents and customers
  • Templates
    Speed your agents data input with common problem and email templates
Release Notes

Check here for the details of the current release of IssueCentre. The "Next Release" link highlights the upcoming enhancements that may be expected Q1 2010.
Current Release
Product IssueCentre Version No 2.2
Build No 2.2.1200 Release Date November 2009
Database Support Postgres 8.3, SQL Server 2000, SQL Server 2005
Application Servers Certified JBoss 4.2
Browsers Certified IE 7, IE 8, Firefox 3+
Enhancements
  • Additional Permissions
  • Role Management
  • Additional Dashboard Panels
  • IE8 Certification
  • Fixgroups
  • New Search, Saved Searches
  • Enhanced Customer Portal
  • Enhanced Email Integration
  • Privacy Control
  • Improved Ticket Display
  • Additional Notification Enhancements
  • Many other cool features!