Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.
We respect your right to privacy and feel it is important for you to know how we use the information we receive from you via our website, at www.issuecentre.com, and through our online service provided for registered customers. IssueCentre is owned and provided by First Option Software (Company number 06340261 registered in England & Wales).
When you register for the IssueCentre service, we ask for information such as your name, company name, Telephone number, and e-mail address. IssueCentre may use the collected personal information and other information collected about your use of the Service to operate and make the service available to You. We may also use the information for research purposes, to generally improve the content and functionality of the Service and Site and to send you marketing information about IssueCentre and other services provided by First Option Software that might be of interest to you. IssueCentre may also transmit or share your personal information with its third party suppliers and hosting partners that provide the necessary hardware, software, networking, storage, and other technology and services required to operate and maintain the IssueCentre platform.
If your personal information has changed or needs updating please contact us using the contact addresses or Telephone number on the IssueCentre website. If you no longer use the service or no longer wish to receive marketing communications from us please contact us to have your details removed from our database.
Customer Service Correspondence
If you send us correspondence, including emails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence we send to you. We retain these records in order to keep records of our relationship, to measure and improve our customer service. We may, over time, delete these records.
IssueCentre does not store your credit card information but will record transaction information (amount, date) each time a payment is processed by our payment provider.
If you do not wish to use a credit card you may purchase use of the service by means of an annual, in advance, invoice.
Because of the way that Website communication standards work, when you arrive at or leave the IssueCentre websites, we automatically receive the web address of the site that you came from or are going to. We also collect information on which pages of our website you visit, IP addresses, the type of browser you use and the times you access our website. We use this information to try to understand our customers’ preferences better and to manage the load on our servers, so as to improve our service.
A Cookie is a small file that resides on your computer’s hard drive to identify your login and often contains an anonymous unique identifier and is accessible only by the web site that placed it there, not any other sites. IssueCentre requires the use of session “cookies” to allow it to uniquely identify your browser while you are logged in. IssueCentre may use a persistent cookie, to identify you as an IssueCentre customer and make it easier for you to log in. Users who disable their web browsers’ ability to accept cookies will be able to browse the www.issuecentre.com website, but will not be able to access or take advantage of the Service.
Except as described, we will not sell, rent or loan or make available your personal information to any other third party company. We may disclose information as required in response to legal process or to establish/exercise our legal rights or defend ourselves against a legal claim.
IssueCentre maintains reasonable security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. These technologies help ensure that your data is safe, secure. However, no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
When you access and use the Service, you are subject to the IssueCentre Terms of Service.