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info@issuecentre.com

Release Notes


Check here for the details of the current release of IssueCentre. The "Next Release" link highlights the upcoming enhancements that may be expected Q2 2010.



Current Release
Product IssueCentre Version No 2.3
Build No 2.3.0.13290 Release Date June 2010
Database Support Postgres 8.3, SQL Server 2000, SQL Server 2005, SQL Server 2008
Application Servers Certified JBoss 4.2, JBoss 5.1
Browsers Certified IE 7, IE 8, Firefox 3+
Enhancements
  • Product Integration
  • Major Ticket Editing improvement
  • Extended Search
  • New Dashboard panels
  • Enhanced Customer Service Portal
  • and many more
Please contact us if there's something else you'd like to see in the next release and we can review our capability to include it for you.
"IssueCentre: Easy, Powerful, Obvious"


  • File Attachments
    Store all documents with the ticket.

  • Easily branded
    Simple to add in your Corporate Look and Feel.

  • Categorisation
    Classify and report on tickets to suit your needs.

  • Developer API
    Integrate IssueCentre into your backoffice systems.

  • Customer Service Portal
    Self Service access for your customers.

  • Full Audit
    Tracks every event, protecting you and your agents.