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Choose your licence type:
THE CLOUD
LICENCE PURCHASE
Solo
£
0
/MO
/Agent
For Individuals
£
0
/MO
pay as you go
SINGLE AGENT
Midi
£
25
/MO
/Agent, Annually pre-paid
For small teams
£
28
per agent/month
pay as you go
2-10 AGENTS
Maxi
£
20
/MO
/Agent, Annually pre-paid
For Larger groups
£
25
per agent/month
pay as you go
15-50 AGENTS
Enterprise
POA
Contact for quote
full flexibility
Contact Us For a Quote
MULTIPLE AGENT
Choose your requirements in 4 simple steps and we'll select the best plan for you
A fully featured helpdesk with every plan. The only difference is the number of users, brands and your level of support. Simple.
1.
10
Number of agents
An agent is a user that manages tickets and logs into IssueCentre. Customers have free access to their own portal.
2.
1
Number of brands
IssueCentre is great at working with multiple brands. One is often sufficient, but some companies like to segregate their data.
3.
Level of support
STANDARD
Send us an email and we'll respond within office hours
GOLD
Give us a call or an email and we'll respond within office hours
PLATINUM
If you need a specific SLA or out of hours support
4.
Level of hosting
GOLD
Our hosting is so good is only goes as low as gold
CUSTOM
For when gold doesn't quite cut the mustard
Midi
One off fee including 1 year maintenance from
£
3,245
ONE OFF
For small teams
from £
495
/YR
annual maintenance
5-10 AGENTS
Maxi
One off fee including 1 year maintenance from
£
5,895
ONE OFF
For larger groups
from £
895
/YR
annual maintenance
15-50 AGENTS
Enterprise
POA
Contact for quote
full flexibility
Contact Us For a Quote
MULTIPLE AGENTS
Choose your requirements in 3 simple steps and we'll choose the best plan for you
A FULLY FEATURED HELPDESK WITH EVERY PLAN. THE ONLY DIFFERENCE IS THE NUMBER OF USERS, BRANDS AND YOUR LEVEL OF SUPPORT. SIMPLE.
1.
Number of agents
An agent is a user that manages tickets and logs into IssueCentre. Customers have free access to their own portal.
10
2.
Number of brands
IssueCentre is great at working with multiple brands. One is often sufficient, but some companies like to segregate their data.
1
3.
Level of support
STANDARD
Give us a call or an email and we'll respond within office hours
PLATINUM
If you need a specific SLA or out of hours support
Based on your requirements, the best Issue Centre plan for you is:
Take Free Trial
Plan
Agents
Brands
Support
£
250
TOTAL /MO
PREPAID ANNUALLY
£
280
/MO pay as you go
Take Free Trial
Standard:
Telephone Support Monday-Friday 9am-5.00pm
Self service Portal
Gold:
Telephone Support Monday-Friday 9am-5.00pm
Self service Portal
Regular XML Ticket & Customer Data Extract
Priority Phone line
Personal Account Manager as Single point of Contact
Platinum:
Gold Cover
Extended hours